Quality and Service:
Its simple really – if you like our quality and service you will come back. Keeping quality high and our service responsive is a major priority. If something is not correct we will refund your money or offer an exchange. We are happy to discuss any issues with our service and greatly value your feedback
Social and Environmental:
We believe that our employees have the right to work in a safe and healthy environment and as such we use the standards set by the International Labor Organization (ILO) and World Fair Trade Organization (WFTO) as a guide for setting up our work spaces. Our employees are all paid a living wage and benefits that are higher than garment factories and many NGO run workshops.
At Fairsew we are also working to reduce our environmental footprint as much as possible by reducing our waste output, using less plastic and minimizing our power usage. We are always looking for new ideas to improve this and recycle more of our waste.
This is important to us as clients need to be comfortable their designs are safe and won’t turn up made cheaply in a local market. Our declaration is:
- All designs and materials such as screens or patterns, which are created by a client, or created by Fairsew for a client, remain the property of the client and/or owner of the intellectual property.
- Fairsew will not use, distribute, or show a client’s designs to anyone else without the express written permission of that client and/or owner of the intellectual property.
- Fairsew will not publish any information about a client or reveal a relationship with a client without the express written permission of that client.
When you the client want to tell people about how, where and by whom your product is made we are happy to provide you with information that will help your clients to understand what Fairsew is all about.
If you are interested in co-promoting Fairsew as part of your marketing campaign we are happy to discuss what materials are required and what input Fairsew can provide.